A fully GLI and FCC certified system that works with existing chips and tables,
and does not require any changes to dealer procedure. No specialized or RFID embedded chips are required for the system to work, instead proprietary Machine Learning (ML) and Artificial Intelligence (AI) algorithms learn your existing chips during the installation and calibration of the system.
The ChipVue bet recognition system is an all-in-one integrated device with the option of a 12 or 15 tube chip tray. All of the necessary cameras and computers to run the system are located inside the unit. It is compatible with Blackjack, Baccarat and any carnival style game.
Our ChipVue system provides casinos the highest level of bet value, customer play (THEO) and dealer hand-count pace accuracy is available, giving you actionable insights into player value and dealer performance metrics never before available.
ChipVue captures real-time data of every single wager at every spot, for every hand played. Using our patented, machine-learning algorithm, the value of each wager is automatically calculated in real time.
Dealers are able to log-in players as soon as they sit down at the table by using the integrated touch screen displays and magnetic card readers. Dealers can move players using the touch screen, or assign them to multiple spots. Dealers can also log-in guest players without a player card to properly track their session history. Dealers also log into the system to track dealers productivity and the dealers engagement.
The system is capable of tracking the value of all wagers made at the table with 95+% accuracy. The ChipVue system captures main bets and side bets separately to calculate the most accurate theoretical win/loss per player.
The handcount sensor acts as the trigger for the system. When it detects the dealers first card, the player’s bets are locked in, betting values are processed and sent to the casinos database. The data received also provides various table data, as well as a dealer’s performance, such as average hands per hour and much more. The sensor can be programmed for different game types.
TrayVue is a full chip tray accounting system embedded in the ChipVue tray. TrayVue provides real-time tracking of each chip and denomination in the tray and the data is used to track table win/loss, automate credits and fills, and accelerate the calculation of opener and closer amounts.
ARB offers a fully featured table management platform designed to work with the ChipVue bet recognition system easily integrating into third party customer management systems.
Our intuitive web-based interface allows casinos to access real-time data from any device, including computers, tablets and mobile phones. The real-time archive live feature gives users an overview of each round played, as well as a breakdown of each wager made in each spot.
With the robust ChipVue reporting module, reports can be viewed in real-time and provide operators with the data they need to make operating decisions.
Real-time dashboards provide operators with the data they need to make operating decisions, and help marketers market to the right players. A few examples of reports available include:
Starting with ChipVue as a foundation, casinos now have an ecosystem of bet recognition tools, and business optimization tools – all centered around collecting great data, to generate invaluable insights and make great marketing, staffing, security, and business decisions.
If you would like more information about ARB Labs and our services, or just have a general question, we would be happy to hear from you. Please fill out the accompanying form, and we will get back to by the next business day.